No matter how busy things get we aim to ship each and every order within 2 to 5 working days of it being placed, though it can sometimes be even quicker than that.
As standard your parcels are shipped with Royal Mail First Class for delivery within 1 to 2 working days in the UK, 6 working days in the EU and 10 working days internationally.
Unfortunately we don’t deliver your parcels ourselves so we can’t guarantee these times, and if your order hasn’t arrived when expected then it’s likely due to delays with Royal Mail. Please leave up to 10 working days from dispatch in the UK, and 28 working days in the EU and internationally before contacting us for a replacement (though after this time has passed we’ll issue a replacement and do everything we can to track down the missing parcel).
You can send us an email to firstname.lastname@example.org if you have any urgent queries.
All garments are packed into a clear poly bag and then into a opaque mailing bag.
*Please note for Christmas deliveries we cannot guarantee orders placed from 17th December will be received in time for Christmas.